General Inquiries
 
Q: What types of photography and videography do you specialize in?
A: We focus on commercial fashion, beauty, branding campaigns, lifestyle branding, e-commerce, branded social media videos, advertisements, fashion sizzle reels, interviews, and event recaps. Each service is fully customized to your brand’s goals and audience.
 
Q: Where are you based, and do you travel?
A: We’re based in Dallas, TX, but available for travel worldwide. Travel and accommodation fees may apply for out-of-state or international projects.
 
 
Pricing & Packages
 
 
Q: How much do your services cost?
A: Every project is tailored, but our minimum rate begins at $500. Most branding and campaign projects start around $1,500+. Final pricing depends on scope, deliverables, production needs, and usage rights.
 
Q: Do you offer packages?
A: Yes. We create tiered options (usually 2–3) so you can choose what works best for your project, whether you need a quick session, a branding campaign, or a full-scale production.
 
Q: Do you offer discounts?
A: We offer a 10% referral discount for clients referred by past clients. Other discounts are not standard, as our focus is on delivering luxury, high-value work.
 
 
 
Booking & Process
 
 
Q: How do I book a session or campaign?
A: Start by filling out our inquiry form. Once details are reviewed, we’ll provide package options and next steps. A signed agreement and 50% retainer are required to secure your booking.
 
Q: Do you offer consultations?
A: Complimentary consultations are reserved for large-scale campaigns and brand projects. For smaller sessions, we’ll provide details via email along with our FAQ to guide you through the process.
 
Q: How far in advance should I book?
A: For campaigns, we recommend at least 4–6 weeks in advance to allow proper pre-production. Smaller sessions can often be booked with 1–2 weeks’ notice, depending on availability.
 
 
 
Studios & Locations
 
 
Q: Do you provide studio space or props?
A: Studio bookings can be arranged (2-hour minimum applies). Props are not provided, but we’ll recommend options if the studio has resources available. Clients are ultimately responsible for supplying specific props.
 
Q: Can you help with finding models, hair/makeup, or stylists?
A: Yes. We work with an extended network of industry professionals. Their fees will be included in your proposal if you’d like us to handle casting and styling.
 
 
 
Deliverables & Turnaround
 
 
Q: How long does it take to receive my images or videos?
A: Photography is typically delivered within 3–7 business days after final selections. Video projects are usually delivered within 7–14 business days depending on scope. Rush options are available for an additional fee.
 
Q: How are final deliverables delivered?
A: All final files are delivered via a private Dropbox link. Image sets include two folders:
 

• Standard Resolution (optimized for web/social use)

• High Resolution (optimized for print/graphic design)

 
 
Q: How long will my files be available?
A: Links remain active for 6 months. We encourage downloading and backing up your files as soon as possible.
 
Q: Do you include retouching/editing?
A: Yes, all final images are professionally retouched, and all video deliverables are edited with color grading and sound design as needed. Additional edits/revisions beyond the agreed scope may incur extra fees.
 
 
 
Usage & Licensing
 
 
Q: Do I own the images/videos from my session?
A: You receive licensed usage rights as outlined in your agreement, tailored to your project’s needs (e.g., social media, web, print, ads). Extended or exclusive rights can be purchased.
 
Q: Can I use the images/videos for advertising or commercial purposes?
A: Absolutely — most of our work is created for commercial use. The scope of usage (social, digital ads, print, OOH, etc.) will affect the licensing fee and will be clarified before booking.
 
 
 
Other Common Questions
 
 
Q: Do you shoot weddings, family portraits, or personal events?
A: Our focus is on fashion, beauty, and brand campaigns. Personal sessions are considered on a limited basis if they align with our brand’s aesthetic and standards.
 
Q: What if I need to reschedule?
A: Rescheduling requests must be made at least 72 hours in advance. Retainers are non-refundable but may be applied to a future date once rescheduled.
 
Q: Do you offer retainers for ongoing content?
A: Yes, we work with select brands on monthly and quarterly retainers to ensure consistent, high-quality visual content.